Tuesday, August 21, 2007

Problems with Blackboard + E-Reserves

The start of a new semester always comes with its share of hiccups. One item that's come to our attention regards course electronic reserves. Several instructors have reported that their e-reserves are not showing when accessing within Blackboard.

The e-reserves are actually being processed as the library receives them, and they are in fact available through the Libraries e-reserves web site: http://www.lib.muohio.edu/reserves/. The data from the Libraries isn't currently being captured properly by University IT Services. IT services is working to resolve the problem with Blackboard -- for the moment, though, please direct your students to access through the Libraries' site. (Students can go directly to http://www.lib.muohio.edu/reserves/; or in Blackboard click on the name of the class that appears in the Blackboard popup window. That will take them directly to the Libraries site where they can get the most up to date article listing.)